Patient Survey

 
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Lake Zurich Dental - Patient Survey - Village Dental Center 

We appreciate you taking the time to complete our survey.  Any comments you choose to make will help us improve our patient care in the future 

Patient Name:
Email Address:
Please complete the following questions regarding your experience at Village Dental Center


Appointments

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Not Applicable


It was easy to make an appointment

The appointment secretary
was courteous and helpful

 

 

 

 

 

Appointment options were
given that matched my schedule

 

 

 

 

 

Finances & fees were explained to me

 

 

 

 

 


Facilities

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Not Applicable


Office location & parking were convenient

The reception area was neat & clean

 

 

 

 

 

The equipment was clean and presentable

 

 

 

 

 

The temperature in the office was comfortable

 

 

 

 

 


Staff

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Not Applicable


The dentist was professional
and courteous

The dental hygienist was
professional and courteous

 

 

 

 

 

The dental assistant was professional and courteous

 

 

 

 

 

Other staff were
professionaland courteous

 

 

 

 

 

The staff was considerate
and sensitive to my needs


Treatment

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Not Applicable


The proposed treatment was clearly explained to me

All my questions were answered

 

 

 

 

 

Treatment alternatives
were given

 

 

 

 

 

The dental treatment was
completed in a timely and
efficient manner

 

 

 

 

 

I am pleased with the
quality of dental treatment



Comments


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